Training and facilitation skills

Master industry-standard delivery behaviours for engaging and empowering learners

Like coaching, effective training and facilitation skills are essential for empowering learners to change their behaviour and fostering a culture of continuous learning and development. Whether delivering workshops, leading team training sessions, or facilitating virtual learning experiences, the ability to engage learners, illicit participation, and drive meaningful outcomes is paramount.

In this session, participants explore a practical series of delivery behaviours which will help enhance their training and facilitation skills. From creating interactive learning environments to managing group dynamics and delivering impactful content, participants will learn and practice skills needed to become confident and engaging trainers and facilitators.

Key themes:

  1. Training and Facilitation in the workplace
  2. Creating engaging learning environments
  3. Delivering content with kudos and credibility
  4. Facilitating group dynamics
  5. Active constructive listening and reflective questioning
  6. Managing virtual training environments
  7. Providing constructive feedback and evaluation